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Warranty claims summary
Pending Work Orders
Open warranty WOs — claim one to start
Open work orders loaded from your work order data. Claim one to pre-fill the form, or use Manual Entry.
Open Work Orders - Unassigned
Claimed by You
| Claim # | Customer | Equipment | OEM / Code | Tech | Location | Age |
|---|
| No claims in inspection queue. |
| Claim # | OEM | OEM Code | Customer | Equipment | Tech | OEM Claim # | Value | Status | Action |
|---|
Manager Approvals
Click a claim to review full details and AI quality score before approving
AI
Claims include an AI quality score based on the Three Cs review. Approve as-is, apply AI edits, or return to tech.| Claim # | Customer | Equipment | OEM | Tech | Location | Value | AI Score | Age | Actions |
|---|
Information Requests
Resolved claims route back to Warranty Admin
Speak with tech directly, record response and attach files. Resolving routes claim back to Warranty Admin.
Workflow Queue
Andy — ordered by priority, top to bottom
Reconciliation
DMS closed WOs — enter OEM claim numbers and record credits
DMS Closed WOs — Awaiting Reconciliation
In-App Claims — Pending OEM Credit Entry
Reconciliation History
My Dashboard
Performance metrics
Analytics & Performance
Hyde Park Equipment — Warranty Management KPIs
Staff & Locations
Manage technicians, users and location assignments
Only Management can add, edit or reassign users. Changes take effect immediately.
Location Assignments
Unassigned Technicians
All Users
Add User
New user will appear in the login dropdown
New Warranty Claim
Step 1 of 5